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SHIPPING
Shipping prices are calculated based on the weight and destination of your shipment. UPS WILL NOT DELIVER TO P.O. BOXES OR A.P.O.s. Most orders are shipped within 1 - 2 business days.
UPS NEXT DAY AIR: Your merchandise will ship in 24-48 hours by UPS Next Day Air. You will receive a tracking email from UPS when the package ships. Please allow 24 hours for delivery.
UPS 2ND DAY AIR: Your merchandise will ship in 24-48 hours via UPS 2nd Day Air. You will receive a tracking e-mail from UPS when the package ships. Please allow 2 business days for transit.
UPS GROUND: Your merchandise will ship in 24-48 hours via UPS Ground. You will receive a tracking e-mail from UPS when the package ships. Please allow 3-5 days for delivery.
UPS INTERNATIONAL: Your merchandise will ship by UPS Standard International Service. You will receive an e-mail with tracking information from UPS when your package ships. Please allow one week for delivery.
REFUND/RETURN POLICY:
If you are returning an item, it must be new, unworn and unused, and we must receive the item back within 15 days of purchase. We strongly suggest using a trackable service to return merchandise to us, and we are not responsible for any returned merchandise lost in transit back to our location.
If you are exchanging an item for a different size, you are responsible for shipping the item back to us . We strongly suggest using a trackable service to return merchandise to us, and we are not responsible for any returned merchandise lost in transit back to our location.
Simply pack the order and return it to:
Outhouse Designs
3710 Judson Road
Austin, Texas 78744
Please allow 2-3 weeks for refund or exchange shipment. We do our best to process returns and exchanges as quickly as possible.
