Support / F.A.Q.

Frequently Asked Questions?

What payment methods do you accept?
We accept checks, Visa, American Express, and Master Card.

Do you design outhouses?
No, we do not. But if we did they would look awesome.

Why should I print with you?
Our level of quality and service is second to none. We are best known for our outstanding design and print capabilities - providing our customers with a quality product that gets them noticed. Give us a try and find out for yourself!

What are your turn around times?
Screen printing is 5-7 business days. Embroidery and Promotional Items average around 10-12 business days. Please note that production time begins after receipt of goods ordered AND artwork approval.

What is the minimum quantity of shirts I can order for custom screen printing?
Our minimum is 36 pieces.

How is my price determined?
Pricing is primarily determined by 3 things:

1. the product you select
2. total number of colors needed for printing
3. quantity in your order

Other factors such as design services or special requests can also affect the cost.

How large can you print a design on a shirt?
Our maximum print size is 17.5 inches wide by 22.5 inches tall. Keep in mind that how large we can print your design is actually determined by the printable area of the smallest garment in your print run.

Can I supply my own artwork?
Of course! Click here to provide us your artwork.

Do you print with specialty inks?
We sure do! We offer neons, metallics, glow-in-the-dark, and more. View our ink colors for more info.

Can I request samples of blank garments?
Yes, you can. However, we must charge you for blank samples we provide. As an alternative, consider making an appointment to view our showroom. Our experienced sales reps can help narrow down your search by showing you all your options at once.

Can I mix garments with the same print?
Usually, but sometimes a design may not appear the same across different garment colors. This is especially true across different garment contents, i.e., a print on 100% cotton will look different that a print on 50% cotton, 50% polyester.

I have a 1 color logo. Why was I told it needed to print as 2 colors?
When printing on dark garments, light or bright ink colors require a white underlay in order for the inks to not be affected by the shirt color. In most cases, even white ink needs a white underlay. For example, a white logo printed on a red tee will appear pinkish without the additional white underlay.

Why are multiple print locations more expensive than one location?
Each location requires a completely new screen setup and production run. Think of each location as being it's own individual job.

What is the best fabric content to print on?
100% cotton yields the best results. Any print on a fabric containing blends (like polyester) can have dye migration.

What is dye migration?
Dye migration is the problem caused by dyes in polyester fibers transferring to and changing the color of plastisol inks. The colors most likely to migrate are red, maroon, kelly green, and some of the darker blues. Dye migration may appear immediately after the ink is cured, or hours, days, or up to two weeks later. You can avoid dye migration by printing on 100% cotton fabrics.

How can I place a wholesale order?
If you would like to inquire about Outhouse Designs wholesale, please fill out our wholesale application.

My question was not addressed here…what do I do now?
Your questions are important to us and we're here to help! Feel free to call or email us other questions.