Subset / Returns

Refund/Replacement Policy

Outhouse Designs stands behind the quality of our products and services. While we do everything within our power to ensure that you receive your products in the condition you expect, sometimes mistakes and accidents happen. We will do our best to ensure that the issue is resolved to your satisfaction.

You may request a refund/replacement in the following events:

  • Where the incorrect goods are delivered.
  • Where the goods do not meet the specifications of the purchase order.

To request a refund or replacement you must:

  • Return the entire order to Outhouse Designs prior to replacement or refund.
  • Provide a written refund request outlining the reason for the refund.
  • Make the request within 10 days of receiving the goods.

Simply pack the order and return it to:

Outhouse Designs
3610 Judson Road
Austin, Texas 78744

We strongly suggest using a trackable service to return merchandise to us, and we are not responsible for any returned merchandise lost in transit back to our location.

Outhouse Designs reserves the right to refund, replace or correct the entire returned order, at the discretion of management. Any replacement orders will be done to the specifications of the original PO only. No modifications to the art, number or sizes of garments, print location, color or changes to the original order will be allowed. Please allow 2 weeks for replacements. Replacement orders will be shipped according to the original shipping method listed on the PO. Items will not be eligible for a refund if the garment has been worn, washed, dried, or stained in any way.

In the event you do not desire replacements or corrections, Outhouse Designs' management reserves the right to approve or disapprove all refund requests and discounts.